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Privacy Policy

We care about your privacy. This policy explains how we handle your data with transparency and security.

Status: ActiveLast Updated: February 15, 2026

1. Introduction

Welcome to Portaldesk ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our application.

By using Portaldesk, you trust us with your information. We take this responsibility seriously and provide you with controls to manage your data.

2. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us.

Account Information

  • 1
    Google Account DataWhen you sign up via Google, we collect your email address, full name, and profile picture URL. This is used solely for authentication and to personalize your profile.
  • 2
    Registration DataIf you sign up via email, we collect your email address and password.
  • 3
    Profile InformationYou may choose to provide additional information such as your company name, role, and professional bio.

3. How We Use Information

Provide and maintain our services
Verify your identity and security
Personalize your dashboard experience
Communicate updates and support
Analyze usage patterns for improvement

4. Data Sharing

We do not sell your personal data. We only share information in the following circumstances:

With Service Providers

We use third-party vendors (like Supabase for database management and LiveKit for video calls) who process data on our behalf.

Legal Requirements

If required by law, we may disclose your information to comply with legal obligations.

5. Google API Disclosure

Portaldesk's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You can request deletion of your account and associated data at any time through your settings or by contacting us.

7. Your Rights

Depending on your location (such as the EU under GDPR), you may have the following rights:

1
Right to access
2
Right to correction
3
Right to erasure
4
Right to object

8. Contact Us

Our Privacy Officer is available to discuss any concerns you might have about how we handle your data.

support@portaldesk.app